
We realise that during a block, situations arise that prevent attendance at your regular class. Therefore we provide an option to swap your class for another, subject to availability.
Please read the step-by-step instructions below before clicking on the button at the bottom of the page, to ensure a successful outcome.
Step 1: Click the "Continue" button below.
Step 2: Select the day of the week of the class you wish to cancel.
Step 3: Select the time of the class you wish to cancel.
Step 4: Complete the form, confirm your details, & click submit.
Step 5: You will receive an email message with a class cancellation link.
Step 6: Click on the cancellation link to trigger the swap token being issued.
Step 7: You will then receive an SMS & email message confirming the swap token & a link to a booking page for an alternative class.
Step 8: Review the class availability (for the next 6 days only) , decide which class you prefer that has availability, choose the day of the class and then select the class.
Step 9: On the displayed class calendar book yourself into the chosen class.
Step 10: You will receive a confirmation email of your chosen class.
Step 11: Your class swap token will then automatically expire.
Step 12: You will receive an email reminder and a text reminder 2hrs before the selected class starts.