Cant Make Your Class This Week?

Welcome To Our Class Swap Request Process.

We realise that during a block, situations arise that prevent attendance at your regular class. Therefore we provide an option to swap your class for another, subject to availability.

Please read the step-by-step instructions below before clicking on the button at the bottom of the page, to ensure a successful outcome.

Step 1: Click the "Continue" button below.

Step 2: Select the day of the week of the class you wish to cancel.

Step 3: Select the time of the class you wish to cancel.


Step 4: Complete the form, confirm your details, & click submit.

Step 5: You will receive an email message with a class cancellation link.

Step 6: Click on the cancellation link to trigger the swap token being issued.

Step 7: You will then receive an SMS & email message confirming the swap token & a link to a booking page for an alternative class.

Step 8: Review the class availability (for the next 6 days only) , decide which class you prefer that has availability, choose the day of the class and then select the class.

Step 9: On the displayed class calendar book yourself into the chosen class.

Step 10: You will receive a confirmation email of your chosen class.

Step 11: Your class swap token will then automatically expire.

Step 12: You will receive an email reminder and a text reminder 2hrs before the selected class starts.

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